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Cart Replacement


If your cart (garbage, recycling, organics) is damaged or missing, you may submit the form below, use the City’s 311SA Mobile app or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm and 8am-5pm on holidays.

It is preferable that the cart be empty when requesting repair or exchange due to damage; however, it is not necessary as long as the cart is not over loaded or too heavy to be moved.

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