CPS Energy has four customer service locations; Hours: Monday - Friday, 7:45 AM - 5:00 PM, except holidays. Customer service hours will be temporarily extended to 6:45 PM on Wednesdays only. Each CPS Energy Customer Service Center has a night deposit box for around-the-clock payments.
- North Side: 754 NW Loop 410 Suite 102 (next to the Target at Park North Shopping Center)
- East Side: 4525 Rigsby (Dellcrest Shopping Ctr.), Ste. 112
- West Side: 803 Castroville (Las Palmas Ctr), Ste. 406
- South Side: 660 S.W. Military (Shopper's City Mall)
The mailing address for City Public Service is P.O. Box 1771 San Antonio, Texas 78296.
The main phone number is (210) 353-2222.
- Service Problems, Street Lights Out, or Emergencies (210) 353- HELP (4357) -available 24/7
- Toll Free (800) 773-3077
- Hearing Impaired (210) 353-2224
- Payment Arrangements/Extensions (210) 353-2222
- Tree Trimming near electrical lines (210) 353-2222
More about CPS Energy.