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CPS Energy


CPS Energy has four customer service locations; all centers are open Monday through Friday 7:45am to 5:30pm. (Each CPS Energy Customer Service Center has a night deposit box for around-the-clock payments).

  • North Side: 7000 San Pedro, north of Oblate Dr.
  • East Side: 4525 Rigsby (Dellcrest Shopping Ctr.), Ste. 112
  • West Side: 803 Castroville (Las Palmas Ctr), Ste. 406
  • South Side: 660 S.W. Military (Shopper's City Mall)

The mailing address for City Public Service is P.O. Box 1771 San Antonio, Texas 78296.

The main phone number is (210) 353-2222.

  • Service Problems, Street Lights Out, or Emergencies (210) 353- HELP (4357) -available 24/7
  • Toll Free (800) 773-3077
  • Hearing Impaired (210) 353-2224
  • Payment Arrangements/Extensions (210) 353-2222
  • Tree Trimming near electrical lines (210) 353-2222

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