Potholes are collapsed areas within the roadway that do not exceed 3 feet by 3 feet. The City's goal is to repair all reported potholes within 48 hours or two business days. Areas of collapsed pavement that exceed this size are not considered a pothole, but instead are in need of a base and pavement repair.
To request this city service, you may submit the form below, use the City’s 311SA Mobile app or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm Monday thru Friday and 8am-5pm Saturday, Sunday and holidays.
More about Potholes and Pavement Repair.