Potholes are collapsed areas within the roadway that do not exceed 3 feet by 3 feet. The City's goal is to repair all reported potholes within 48 hours or two business days. Areas of collapsed pavement that exceed this size are not considered a pothole, but instead are in need of a base and pavement repair.
Pavement Repair service requests will address concerns regarding street pavement issues including water ponding, driveway adjustments, brick pavers, street alligator cracking and other pavement conditions. These requests are initially investigated within 10 working days.
To request this city service, you may submit the form below, use the City’s 311SA Mobile app or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm.
More about Potholes and Pavement Repair.