To report a pothole or pavement repair, you may contact the Call Center at 311 or (210) 207-6000. The Call Center is available Monday through Friday from 7:00am to 7:00pm and Saturday and Sunday from 8:00am to 5:00pm.
Potholes are collapsed areas within the roadway that do not exceed 3 feet by 3 feet. The City's goal is to repair all reported potholes within 48 hours or two business days. Areas of collapsed pavement that exceed this size are not considered a pothole, but instead are in need of a base and pavement repair.
More about Potholes and Pavement Repair.