FAQs & Info
Welcome to the Knowledge Base. Here you can find any information relating to your City. Use the category pages to view articles from a specific topic.
Emergency Articles
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Covid-19 Hotline
To contact the Covid-19 hotline, please call 210-207-5779. They are available Monday-Friday 8:00…
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COVID-19 (Coronavirus)
COVID-19 (formerly known as Coronavirus) is a virus that causes respiratory illness in people and…
Latest Articles
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ID Recovery
At this time, ID recovery services are only provided for the homeless on Monday mornings at the San …
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Issues Accessing 311 Web Portal Accounts
For issues accessing your 311 Account in the 311 Web Portal, please contact 311 via email at:…
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Bexar County Community Dashboard
The Bexar County Community Dashboard is a tool available to locate your elected officials (federal, …
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Thanksgiving Camp 2020
The City of San Antonio's Parks and Recreation department is sponsoring a Thanksgiving Camp. The…
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Digital Divide Survey and Assessment
The Office of Innovation, through the Smart Cities team, is working on an assessment in…