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If a resident is moving out of their property, it is not necessary to request for removal of the solid waste containers. You may leave the containers on the property for the next tenant. Please make sure the containers are secured in the backyard or anywhere else on the property where they will not be damaged or stolen. Requests for container removal will be addressed within 5 working days.
To reach 311 Customer Service, please call at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm Monday thru Friday and 8am-5pm Saturday, Sunday and holidays.
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