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San Antonio Water System is located at 2800 US Highway 281, San Antonio, Texas 78212 and is operated Monday through Friday 8:00am to 5:00pm.
You may contact the SAWS Call Center by calling (210) 704-7297(SAWS). For water and sewer emergencies, press option 1. For general Customer Service Press Option 2.
Report water wasting online or contact SAWS Water Conservation at (210) 704-7283(SAVE).
For SAWS Conservation citations, violators may pay through the San Antonio Municipal Courts.
For SAWS Claims Administration, please call (210) 233-2984 Monday through Friday between 8am-5pm.
View Watering Rules and Drought Restrictions here.
SAWS Customer Service Locations are as follows (both locations are open Monday thru Friday from 8am-5pm):
- East Side Customer Center Comerica Building 403 South W.W. White Road San Antonio, Texas 78219
- West Side Customer Center Las Palmas Shopping Center 803 Castroville Rd. Suite 406 San Antonio, Texas 78237
Residents can check for water outages using the SAWS Outage map and get an estimated timeframe for the outage. SAWS calls residents to advise if they will be having a water outage due to repairs being made to the water lines. View the SAWS outage map here.
More about SAWS.
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CPS Energy/Tree Trimming Near Powerlines
For tree limbs hanging over power lines that are affecting service please contact CPS Energy by calling (210) 353-2222 or
Discharge into Public Water Reports
Discharge into the street can contaminate the water system. To report violations, please call SAWS at (210) 233-2290 or email
SAWS Assistance Programs
SAWS Uplift offers a variety of programs to assist with utility costs for those who qualify. Programs include:Plumbers to People