San Antonio Water System is located at 2800 US Highway 281, San Antonio, Texas 78212 and is operated Monday through Friday 8:00am to 5:00pm.
You may contact the SAWS Call Center by calling (210) 704-7297(SAWS). For water and sewer emergencies, press option 1. For general Customer Service Press Option 2.
Report water wasting online or contact SAWS Water Conservation at (210) 704-7283(SAVE).
For SAWS Conservation citations, violators may pay through the San Antonio Municipal Courts.
For SAWS Claims Administration, please call (210) 233-2984 Monday through Friday between 8am-5pm.
View Watering Rules and Drought Restrictions here.
SAWS Service Locations are:
- East Side Customer Center Comerica Building 403 South W.W. White Road San Antonio, Texas 78219
- West Side Customer Center Las Palmas Shopping Center 803 Castroville Rd. Suite 406 San Antonio, Texas 78237. 10:3am - 5pm.
Residents can check for water outages using the SAWS Outage map and get an estimated timeframe for the outage. SAWS calls residents to advise if they will be having a water outage due to repairs being made to the water lines. View the SAWS outage map here.
More about SAWS.