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San Antonio Water System

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San Antonio Water System is located at 2800 US Highway 281, San Antonio, Texas 78212 and is operated Monday through Friday 8:00am to 5:00pm.

You may contact the SAWS Call Center by calling (210) 704-7297(SAWS). For water and sewer emergencies, press option 1. For general Customer Service Press Option 2.

Report water wasting online or contact SAWS Water Conservation at (210) 704-7283(SAVE).

For SAWS Conservation citations, violators may pay through the San Antonio Municipal Courts.

For SAWS Claims Administration, please call (210) 233-2984 Monday through Friday between 8am-5pm.

View Watering Rules and Drought Restrictions here.

SAWS Service Locations are:

  • East Side Customer Center Comerica Building 403 South W.W. White Road San Antonio, Texas 78219
  • West Side Customer Center Las Palmas Shopping Center 803 Castroville Rd. Suite 406 San Antonio, Texas 78237. 10:3am - 5pm.

Residents can check for water outages using the SAWS Outage map and get an estimated timeframe for the outage.  SAWS calls residents to advise if they will be having a water outage due to repairs being made to the water lines. View the SAWS outage map here.

More about SAWS.

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