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The Compliance and Resolution Division of the Finance Department, reviews compliance with citywide policies and procedures, evaluates complex management controls, identifies control weaknesses, and formulates recommendations to improve the control environment related to financial issues.
The Compliance and Resolution Group is responsible for inspecting the records of hotels and Short Term Rentals (STRs) to verify that Hotel Occupancy Tax (HOT) reports are filed and accurate and to clarify the City's HOT ordinances with hotel staff when appropriate. The group is also responsible for enforcement of the coin-operated amusement machine tax. In addition, the Compliance and Resolution Group is responsible for Credit Access Business matters, such as approving or rejecting applications for a certificate of registration, issuing registration certificates, and processing complaints received.
The Compliance and Resolution Administrator can be reached at (210) 207-5067.
Questions regarding Credit Access Business or Coin Stamps may be emailed to: financecandr@sanantonio.gov
More about Compliance and Resolution.
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