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Check the Status of a 311 Service Request


Check the status of a 311 Service Request here. Please note: service requests do not show on the website until the following day of submittal. The request will remain displayed on the map as long as the request is still open or if the request has not been closed for more than seven (7) days.

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City of Laredo 311

The contact number for the City of Laredo is (956) 721-2480.

City of Boerne

The City of Boerne is located at 447 N. Main St. Boerne, Texas 78006. They can be reached at (830)

Custodial Services

Custodial Services ensures that city buildings are clean and safe environments for customers. To reach Custodial Services, please call (210)