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Metro Health requires Food & Environmental establishments to have a current permit. The department will research and verify customer accounts and resolve customer inquiries. This may include resending invoices, sending copies of permits, advising customers of outstanding balances, and/or contacting the customer. The fiscal division will resolve customer inquiries within 5 working days.
For billing inquiries or issues with a permit invoice, or copies of a permit, you may submit the attached form or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm and 8am-5pm on holidays.
To make a payment: Payments can be made in person at the Development Services Business Center located at 1901 S. Alamo San Antonio, TX 78204. The hours of operation are 7:45am-4:30pm. Payments can also be mailed to: City of San Antonio Collections Division PO Box 839975 San Antonio, Texas 78283.
Payments can also be made online.
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