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For billing questions or issues with a permit invoice, you may submit the attached form or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm and 8am-5pm on holidays.
To make a payment: Payments can be made in person at the Development Services Business Center located at 1901 S. Alamo San Antonio, TX 78204. The hours of operation are 7:45am-4:30pm. Payments can also be mailed to: City of San Antonio Collections Division PO Box 839975 San Antonio, Texas 78283
Payments can also be made online or over the phone by calling (210) 207-8667. If additional information is needed regarding an invoice, please contact the respective department which issued the invoice.