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Animal Care Services (ACS)

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Animal Care Services is located at 4710 Highway 151 San Antonio, Texas 78227.The shelter is located at Highway 151 and Old Highway 90 near the San Antonio Food Bank.

Animal Care Services is currently operating by appointment only. View a list of services and schedule an appointment here.

Schedule an appointment for Pet Adoption here.

Hours of Operation 
Monday - Friday: 1:00 pm - 7:00 pm
Saturday/Sunday: 11:00 am - 5:00 pm

Animal Care Services will investigate the following:

  • Stray Animals
  • Injured Animals
  • Aggressive Animals
  • Trapped Animals
  • Owned Loose Animals
  • Cruelty to Animals
  • Animal Bites

To request a city service call 311 Customer Service at 3-1-1 or 210-207-6000.  311 is available seven days a week from 7am-7pm Monday thru Friday and 8am-5pm Saturday, Sunday and holidays.

For County Animal Control, please call (210) 335-9000. Animal cruelty in unincorporated areas will continue to be addressed by the County Sheriffs Office at (210) 335-6000 Option 1.

You may contact ACS directly by calling (210) 207-4PET or (210) 207-4738.

The Director for Animal Care Services is Heber Lefgren, he may be reached at (210) 207-3338.

Learn more about Animal Care Services.

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Animal Cruelty/Neglect

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Aggressive/Stray Animals

Published: Jul. 1, 2019

Addresses animal concerns regarding stray/roaming/unrestrained animals as well as those displaying aggressive behavior, including owned and unowned animals. There is no restriction for roaming cats.