Saving...
To locate underground utility lines before you dig, call 811 or (800) 344-8377. 811 is used locating electric and natural gas lines, as well as cable and phone lines. More info can be found here.
SAWS will only locate sewer/water mains in the street/alley (City ROW) or up to the resident's property line. All communications must be made by emailing: locates@saws.org. SAWS will not take any locate requests by phone.
SAWS cannot locate sewer lines on private property, to locate lines on private property, please contact a plumber.
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Discharge into Public Water Reports
Discharge into the street can contaminate the water system. To report violations, please call SAWS at (210) 233-2290 or email
SAWS Assistance Programs
SAWS Uplift offers a variety of programs to assist with utility costs for those who qualify. Programs include:Plumbers to People
CPS Energy/Tree Trimming Near Powerlines
For tree limbs hanging over power lines that are affecting service please contact CPS Energy by calling (210) 353-2222 or