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To locate underground utility lines before you dig, call 811 or (800) 344-8377. 811 is used in locating electric and natural gas lines, as well as cable and phone lines. More info can be found here.
SAWS will only locate sewer/water mains in the street/alley (City ROW) or up to the resident's property line. All communications must be made by emailing: locates@saws.org. SAWS will not take any locate requests by phone.
SAWS cannot locate sewer lines on private property, to locate lines on private property, please contact a plumber.
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Locating Underground Sewer Lines
SAWS will only locate sewer/water mains in the street/alley (City ROW) or up to the resident's property line. All communications
Water/Sewer Leaks on Public Property
To report a water leak or sewage issue on public property, please call SAWS at (210) 704-7297(SAWS). Report water wasting
Storm Water Utility Fee
The Storm Water Utility Fee (SWUF) is billed through SAWS under the line item "Federal Stormwater Fee." This fee is