Traffic Issue Investigation

Public Works investigates traffic related issues such as reported accident problems, new guardrail requests, changes in traffic control (signs, markings, etc.), road curvatures, etc. The investigation analysis may vary based on the nature of the issue. Tasks associated with this investigation may include review of existing conditions (pavement condition, roadway geometry, traffic control, etc.), traffic count collection, crash analysis, etc.  Depending on the scope of work recommended, future funding may need to be identified for a future project.  Minor changes that can be addressed will be scheduled for implementation. This service request will be investigated within 90 working days.

To report a traffic concern within the city limits of San Antonio, please call 311 Customer Service, at 311 or (210) 207-6000. 311 is available seven days a week from 7am-7pm and on holidays from 8am-5pm.