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Sidewalk Repair

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Residents are responsible for repairing the sidewalk in front of their homes. Public Works will investigate damage to curbs and sidewalks and address any immediate hazards (such as exposed rebar). The department will also conduct investigations to determine if the issue impacts an ADA infrastructure at Street intersections. The department will conduct the initial investigation within 10 working days.

The City also has a Sidewalk Rebate Program to assist property owners with the costs of repairing sidewalks.  Property owners may be eligible for assistance up to 70% of the City’s pro-rated costs for repair, with a maximum of $3,000.

To request this city service, you may submit the form below, use the City’s 311SA Mobile app or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm and on holidays from 8am-5pm.

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Public Works

The Public Works Department (formerly Transportation and Capital Improvements or TCI) focuses on capital construction and maintenance of streets, traffic,