Highway Emergency Response Operator (HERO)

The Texas Department of Transportation (Txdot) is a free Highway Emergency Response Operator (HERO) patrol service program which offers roadside assistance to stranded motorists in the San Antonio area.

HERO service is provided along 239 miles of highway in the greater San Antonio area. HERO service operates 24 hours a day, seven days a week.

• Full Service: Monday through Friday, 5 a.m. to 9 p.m.
• Limited Service: Monday through Friday, 9 p.m. to 5 a.m.; Saturday and Sunday, 24 hours a day

Here’s a list of all the services provided:

• Relocate disabled vehicles to safety
• Remove minor crashes from roadways
• Provide traffic and lane control at crash scenes
• Remove debris
• Assist first responders at crash scenes
• Change flat tires
• Give air to low tires
• Add gasoline and water
• Perform minor vehicle repairs
• Jump-start batteries
• Provide drinking water and cell phone services to stranded motorists

To reach the program, please call 210-732-HERO (4376).

More about HERO.