Water/Sewer Leaks on Private Property

This service request addresses leaking or broken water/sewer lines or no water service on private properties.

Code Enforcement Services will investigate within 2-3 working days to confirm the water/sewer leak or lack of water. After the initial inspection, the City is required to provide property owners 10 days to address concern. If the property is not in compliance, a case may be filed in Municipal Court within 90 working days and/or the case will be referred to the building standards board.

To request this city service, you may submit the form below or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm and on holidays from 8a-5pm.

SAWS may be reached at (210) 704-7297 for water leaks/raw sewage breaks on public property.