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This service request addresses licensed and unlicensed used mattress complaints.
Code Enforcement Services will investigate within 3 days to confirm if a vendor is operating with the required permits. After the initial inspection, the City is required to provide used mattress facilities 10 days to address the concern. The City will work diligently to get the property into compliance, otherwise, a case will be filed with Municipal Courts within 90 working days.
To request this city service, you may submit the form below or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm and 8am-5pm on holidays.
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