This service request addresses vacant properties, those with no structures, which have overgrown vegetation in excess of 12" and/or have litter in public view on the property.
The City will investigate within 2 working days to confirm excess of trash/debris or overgrowth of the property over 12". The City may address concern by issuing a notice or proceed with the process to cut and remove the overgrowth or debris. There are notification exceptions for vacant properties near a school, over 48" and those that are on an annual notice list with previous violations. After the initial inspection, the City is required to provide property owners 7 days to address concern. The City will work diligently to get the property into compliance within 45 working days.
To request this city service, you may submit the form below, use the City’s 311SA Mobile app or call 311 Customer Service at 3-1-1 or 210-207-6000. 311 is available seven days a week from 7am-7pm and 8am-5pm on holidays.