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The phone number for the Solid Waste Fiscal Office is (210) 207-6420. Hours of Operation are 7:45am-4:30pm Monday through Friday. The fax number is (210) 207-6402.
The Fiscal Office no longer accepts payments for Out of Cycle Garbage, Out of Cycle Brush Bulky items or Bagged Leaves over the phone. A link is sent via email to make a payment online. If the resident does not have an email, please call the Fiscal Office for the Customer Number and Invoice Number and payment can be made in person or by mail.
Pay in Person at: 100 W. Houston, Concourse Level (cashier) San Antonio, Texas 78205. They accept cash, check or credit card.
Pay by Mail: P.O. Box 60, San Antonio, Texas, 78291-0060 . Make check /money order out to the City of San Antonio and include the Customer Number and Invoice Number on the check.
311 Customer Service is available at 311 or (210) 207-6000. The Call Center is open Monday through Sunday from 7:00am to 7:00pm.