Saving...
A service request may indicate a Reclass or Reassign update to indicate the request was created in the incorrect service category. The responsible department advises the 311 Customer Service Office of this update and a new service request is generated and processed. If the customer's contact information was left on the original request, the customer should receive an email advising of the new service request number.
For more information, please call 311 Customer Service, at 311 or (210) 207-6000. 311 is available seven days a week from 7am-7pm and on holidays from 8am-5pm.
You may also be interested in
Print Shop/Mailroom
The Print and Mail Operations Division is the City's in-house print and mail facility responsible for providing professional-quality support to
Proclamations and Honorariums
The Office of the City Clerk is responsible for the preparation of all honorariums on behalf of the Mayor and
Public Utilities
The Public Utilities Division of the Finance Department provides advice and assistance for the City's regulatory oversight over CPS Energy