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Office of 311 Customer Service

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The Office of 311 Customer Services offers city services at your fingertips! 311 is a non emergency number that connects you to a customer service representative ready to help with city service requests and city information. You may contact the Call Center at 311 or (210) 207-6000.

The Director for 311 Customer Service is Paula Stallcup. She can be reached at (210) 207-7983.

The 311 Call Center is available Monday through Sunday from 7:00am to 7:00pm.

More about 311 Customer Service.

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