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Commercial pools or spas must apply for a license and be inspected prior to opening for business. ALL private residential pools and hot tubs, Jacuzzis and spas in the City or County ARE EXEMPT from licensing.
For permit billing questions or issues with a permit invoice, please call (210) 207-8667 or email:F&E.CustomerSupport@sanantonio.gov
Inspector line-210-207-0135; to report name changes, ownership change, request inspection report, questions on food/pool tier.
Payment options:
Payments can also be made online -Note: when paying on-line use the pay by customer number listed on the lower right hand corner of your invoice.
Pay in person- 1901 S. Alamo San Antonio, Texas 78204; same day print out on permit. The hours of operation are 7:45am-4:30pm.
Payments can also be mailed to:
City of San Antonio
Revenue Collections Division
PO Box 839975
San Antonio, Texas 78283-3975
(Checks should be made out to The City of San Antonio Revenue Collections)
Note: Permits are mailed out on Monday after the payment has cleared. The permits normally take 1-2 week to be delivered depending on the postal service. Please allow time for permit to be delivered to ensure the billing address has no errors. If there is an error, an update will need to be made to the customer account.
More about Pool and Spa regulations.
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Better Business Bureau (BBB)
The Better Business Bureau is located at 13750 San Pedro Ave., Suite 400, San Antonio, Texas 78232.The information line is