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For bed bug inspections in rental homes, apartment complexes and hotels or motels, please contact the 311 Call Center by calling 311 or (210) 207-6000. 311 is available seven days a week from 7am-7pm and on holidays from 8am-5pm. For owned properties, please contact a private pest control company.
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Addresses concerns regarding owned animals where there may be signs of distress or neglect by the animal owner.
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Walk ins are no longer accepted for Owner Surrendered pets. If you are interested in surrendering your pet to Animal
Stray Animals
Addresses animal concerns regarding stray/roaming/unrestrained animals as well as those displaying aggressive behavior, including owned and unowned animals. There is no restriction for roaming cats.