Leave Feedback

Animal Reclaim


If you believe your pet has been taken to Animal Care Services, please go to the shelter as soon as possible. You are the best identifier of your pet.

  • San Antonio Animal Care Services is located at 4710 State Highway 151, San Antonio, TX 78227.
  • Monday - Friday from 1pm to 7pm / Saturday and Sunday 11am 5pm

Due to the large number of animals, pets may only be held 3 days or less after intake.

You may also visit the Pet Search Database. Animal pictures are uploaded twice daily at 11:00am and 5:00pm.

Please be aware there may be a fee associated with picking up your pet from Animal Care Services as the shelter provides vaccinations, food, water and shelter to all animals brought in. Any owner reclaiming an impounded animal shall, before the animal will be released, pay impoundment, boarding, vaccination, and microchip fees as listed in the ACS Fee Schedule.

Requirements to Reclaim

  • Proof of ownership through pictures and/or medical records before the end of the stray hold.
  • Government issued picture ID (the person reclaiming must be the owner on record).
    • If your pet is chipped, the registered owner must be present to process the reclaim.
  • Fulfill all fees associated with the reclaim.

More about Reclaiming an Animal.

You may also be interested in

Animal Cruelty/Neglect

Published: Feb. 28, 2019

Addresses concerns regarding owned animals where there may be signs of distress or neglect by the animal owner.

Stray Animals

Published: Jul. 1, 2019

Addresses animal concerns regarding stray/roaming/unrestrained animals as well as those displaying aggressive behavior, including owned and unowned animals. There is no restriction for roaming cats.

Barking/Destroying Property

Published: Jul. 1, 2019

Addresses concerns regarding animal noise as well as those owned animals unrestrained and destroying property.