Leave Feedback

Emergency Resource Call Center


The Winter Storm Emergency Resource Call Center assists with the following:

  • Applications for SAWS Community Pipe Repair Program -
  • Help with FEMA claim questions and applications for assistance
  • Resources for small business who suffered loss as part of the winter storm

For assistance, please call 311 or (210) 207-6000 and select Option 5. The Call Center will be open from 8a-5pm.

For online assistance visit: